What is Incident Response? Latest Strategies and Trends

UPDATE: This post, originally published on February 11, 2021, has been updated to reflect the most recent information about improving incident response processes to address today’s threat landscape.

Incident response (IR) is an organization’s processes and overall approach to handling a data breach, security vulnerability, or cyberattack and the resulting consequences. The goal of an enterprise cybersecurity program is to manage the situation to limit further damage, reduce recovery time and costs, and minimize the impact of the events on a company’s reputation.

As cyberattacks increase in sophistication and frequency, organizations must be prepared to act when they occur. Prioritizing incident response is undeniably crucial for organizations to streamline managing and mitigating cybersecurity threats.

In today’s digital landscape, having incident response processes in place — a policy, plan, and playbooks — helps an organization quickly detect, respond to, and recover from security incidents.

However, the absence of a one-size-fits-all approach to incident response can be frustrating and confusing. Each organization’s environment and risk profile demands a unique framework, which means there is no universal blueprint to follow.

While this can be challenging, if done correctly, it allows for flexibility and customization that can lead to more robust and resilient incident response capabilities.

In this blog post, we’ll explore the intricacies of incident response, from its definition to the tools that support it. We’ll explain the nuances of security incidents, the mechanics of incident response, and the crucial roles and responsibilities necessary to create an effective incident response team.

We’ll also simplify the differences between an incident response policy, plan, and playbook and provide insights on how to craft a policy, the main components of a plan, and what it takes to plan an incident response lifecycle by building upon an established cybersecurity model.

Lastly, we’ll outline standard security tools used today to help aid in response and why, showcasing the benefits of modern incident response solutions in allowing for more efficient, comprehensive, and proactive security measures.

• Incident response definition
• What are security incidents?
• How does incident response work?
  • Team structure and responsibilities
  • How to build an incident response framework
  • Can organizations use more than one cybersecurity framework?
• Incident response policy vs. plan vs. playbook
  • What is an incident response policy?
  • What is an incident response plan?
  • What is an incident response playbook?
• Creating an incident response policy
• What should be included in an incident response plan?
• Defining incident response lifecycle steps
• Common types of security tools used in incident response
• What to look for in a comprehensive incident response solution
• Transform incident response into strong cyber defense

Incident response definition

Incident response is the process of identifying, managing, and mitigating cyber threats and attacks. A subset of incident management, incident response involves a series of steps to detect any security breaches, contain the impact, eradicate the threat, and recover normal operations. Think of it as a cybersecurity emergency service, ready to respond and resolve any incidents to keep your digital environment safe.

Incident response aims to handle the situation in a way that limits damage and reduces recovery time and costs. Comprehensive incident response includes a policy that outlines the organization’s response, as well as plans and playbooks for managing and mitigating the impact of a security incident — but what events classify as security incidents?

What are security incidents?

Also known as an IT or computer incident, a security incident refers to events that violate an organization’s security policies and threaten its information assets.

These incidents can range from minor violations to significant threats that can cause extensive damage to an organization’s reputation, finances, and operations.

Common types of security incidents include:
 

• Malware: Malicious software designed to disrupt, damage, or gain unauthorized access to computer systems. It can come in various forms, such as viruses, worms, trojan horses, and spyware.
• Data breaches: When sensitive, protected, or confidential data is accessed or disclosed without authorization, breaches can lead to identity theft, financial loss, or other significant harm.
• Ransomware attacks: A type of malware that encrypts a victim’s files, making them inaccessible, and demands a ransom payment to restore access. These attacks can cause significant downtime and data loss.
• Denial of service (DoS): An attack that aims to shut down a machine or network, making it inaccessible to its intended users. DoS attacks flood the target with traffic or send it information that triggers a crash. Similarly, a distributed denial of service (DDoS) attack shares the same goal of shutting down services but uses multiple sources and IPs.
• Insider threats: These are malicious attacks perpetrated by individuals within the organization, such as employees, former employees, or contractors, who have inside information concerning the organization’s security practices, data, and computer systems.
• Phishing and social engineering attacks: Phishing and social engineering are deceptive practices used by cybercriminals to trick individuals into revealing sensitive information or performing actions that compromise security.

While regular training, updates to security policies, and investment in robust security solutions can help mitigate some of the risks associated with these types of cyber incidents, it’s impossible to prevent them all. Threats constantly change, and attackers consistently find new ways to circumvent defenses.

In today’s digital world, an effective incident response strategy is not just a good practice; it’s a necessity.

[Watch now: See how a cyberattack works with a real-world demonstration of credential hacking]

How does incident response work?

People and processes are at the core of an effective incident response strategy. This section will explore how incident response works, focusing on the team’s composition and strategic framework.

Team structure and responsibilities

An incident response plan without an effective team is like a ship without a crew: adrift and vulnerable. Incident response procedures are typically the responsibility of an in-house team, third-party incident response service, or a hybrid combination to form a computer security incident response team (CSIRT). A CSIRT should comprise team members from security, security operations center (SOC), IT departments, human resources, public relations, and legal departments, each with a specific role.

The primary goal of a CSIRT is to control and limit the damage from the incident, remove the root cause, and reduce the risk of future incidents.

A CSIRT also improves an organization’s security posture, providing the expertise and rapid response capabilities to handle security incidents effectively. They are also often involved in developing plans, establishing security best practices, and ensuring that all organizational members are educated on security awareness.

The composition of this team is as crucial as it is diverse, with each member bringing a unique set of skills and responsibilities to the table. While the job titles may differ depending on your needs, some key team members can include:

• Team Leader: This role manages the team’s response to cyber threats, ensuring effective communication plans, decision-making, and post-incident analysis to improve future responses. They’re vital for maintaining order during crises and reducing potential damage.
• Incident Manager/Leader: This person leads the individual response efforts and engages additional members as needed. They are also responsible for documenting the incident.
• Incident Handlers/Response Analysts: These team members triage, investigate, and respond to incidents by collecting related evidence.

The CSIRT structure and member responsibilities detailed above are a general framework. Each organization should create a team structure that aligns with the specific roles and responsibilities outlined in its incident response policy to ensure the team operates effectively and meets the organization’s unique needs during a cybersecurity incident.

How to build an incident response framework

The good news is organizations don’t have to start from scratch when creating an incident response process. No, we’re not talking about downloading a generic template for an incident response policy, plan, or playbook. These one-size-fits-all approaches can lead to gaps in your strategy and leave you more vulnerable to cyber threats and severe damage in the event of an incident.

Organizations must tailor their incident response strategy to their specific operational environment, risk profile, and regulatory requirements to ensure robust and effective cybersecurity defense. Instead, organizations can create a structured, organized, and effective response to security challenges that align with industry best practices by adopting an established cybersecurity framework and enhancing it to fit your organization’s specific needs.

What does this mean in practice? Many organizations choose to start with the National Institute of Standards and Technology (NIST) standard as a guide to ensure a balanced approach that is both strategic and operational while also being suitable for a wide range of organizations and incident types.

Some organizations may leverage specific industry standards or frameworks, such as the Cybersecurity Maturity Model Certification (CMMC) or the MITRE ATT&CK framework, to align their incident response practices with best practices and compliance requirements.

Other notable cybersecurity standards include frameworks like ISO/IEC 27035, which outline a similar process to NIST but differ in the granularity of its steps and the emphasis on certain aspects of incident response.

The SANS Institute also offers a popular framework, PICERL, which is detailed, practical, and focuses on the technical aspects of incident response.

While the abundance of cybersecurity frameworks can be beneficial in providing options, it can also be challenging to select the most suitable framework that aligns with your organization’s specific security requirements and integrates seamlessly with your operational processes.

The key lies in understanding the strengths of each framework and your organization’s security needs to make an informed decision that will bolster the organization’s cybersecurity posture and allow you to tailor the framework accordingly.

[Read also: Cybersecurity frameworks: A simplified guide to compliance]

Can organizations use more than one cybersecurity framework?

It’s important to remember that no one cybersecurity framework is a silver bullet, [each] has pros and cons, and some organizations may need multiple frameworks.

Yes, organizations can use one or several cybersecurity frameworks to inform incident response policy and planning. In fact, cybersecurity authorities like NIST recommend it.

Organizations without mature cybersecurity programs may find it beneficial to begin planning their incident response strategy using one framework that fits well with what they do and need. Then, as they get better at handling cybersecurity, they can add more frameworks to get even stronger or fill in gaps to bolster their cyber defense further. This step-by-step method ensures that the incident response plan is just right for the company and can grow with it.

Cybersecurity standards exist to provide organizations with options that best suit their unique operational environments, regulatory requirements, and risk management strategies. For example, some standards may be more suited for small businesses, while others are designed for large, complex enterprises.

It’s important to note that regardless of the number of steps or standards your incident response plan is modeled from, the goal remains the same: effectively managing and mitigating cybersecurity incidents to minimize impact and prevent future occurrences.

With a solid foundation on how incident response works, let’s delve into the nuances of its core components, including what distinguishes an incident response policy from a plan or playbook, by exploring how they interlink to form a comprehensive defense strategy.

Incident response policy vs. plan vs. playbook

An incident response policy, plan, and playbook are essential to incident response. Each serves a unique and critical role in an organization’s security strategy, yet these three distinct components are often used interchangeably:

1. An incident response policy establishes the high-level strategy, defining the organization’s approach to managing and responding to incidents.
2. An incident response plan is a detailed guide that outlines the procedures and roles for responding to security incidents.
3. An incident response playbook is an even more detailed, often technical document that contains specific steps to respond to particular types of incidents.

Let’s unravel and clarify their purposes, interconnections, and how they complement each other to fortify an organization against cyber threats.

The policy sets the direction, the plan orchestrates the response, and the playbooks ensure preparedness and effective action during an incident.

What is an incident response policy?

An incident response policy is a set of guidelines and procedures for an organization to follow during a security breach or cyberattack. It is also the precursor to the incident response plan.

A policy outlines the roles and responsibilities of the incident response team, establishes communication protocols, and sets the framework for how incidents should be identified, reported, analyzed, and managed. It should align with the organization’s unique requirements, mission, size, structure, and functions.

The incident response policy is the governing principles that dictate the “why” and “what” of incident response.

What is an incident response plan?

An incident response plan is a more detailed document than a policy and outlines the specific procedures to be followed during an incident. It is operational and includes step-by-step instructions for the incident response team.

The incident response plan is based on the policy and puts the policy into action. Regular review and incident response plan updates are crucial to address organizational changes or issues during plan execution.

The incident response plan is the blueprint detailing the “how” with strategic steps for action.

What is an incident response playbook?

Playbooks are designed for the team members who handle the incident and are updated as new threats emerge and new tools become available. Playbooks can include scripts, commands, or procedures that the incident response team can execute.

The incident response playbook is the field manual, providing the “when” and “where” with tactical, situation-specific procedures.

Having established what’s typically included within an incident response process, let’s pivot to the practical steps of crafting the highest-level component: an incident response policy.

The following section will guide you through the essential elements to include in your policy to ensure it’s comprehensive and actionable.

Creating an incident response policy

Establishing an incident response policy is critical in preparing your organization to handle and recover from security incidents effectively. However, each policy must be uniquely crafted to address your organization’s needs.

Policy governing incident response is highly individualized to the organization.

A gold standard used today to guide organizations in creating incident response policies is the NIST Computer Security Incident Handling Guide. The guide offers that while incident response policies may look different at different organizations, they typically include these same core elements:

• Statement of management commitment
  
  A statement of management commitment is a formal declaration by an organization’s leaders expressing their support and endorsement of the incident response policy and procedures. It signifies that management is committed to allocating the necessary resources and support to maintain an effective incident response capability.
  
  This commitment is crucial for the acceptance and success of the structured approach to managing information security incidents. It ensures that the personnel recognize and understand the policy’s benefits and that the organization is prepared to respond to incidents efficiently and effectively.
• Purpose and objectives
  
  The purposes and objectives section in an incident response policy outlines the main goals and intentions behind the policy. The purpose typically describes the overarching reason for the policy’s existence, such as establishing a plan to guide the organization in mitigating risks from information security incidents.
  
  Objectives are more specific targets that the policy aims to achieve, like providing practical guidelines for responding to an incident effectively and efficiently, reducing disruption to business operations, and ensuring the security and availability of managed services.
• Scope
  
  The scope of an incident response policy determines the boundaries and extent of its application. It delineates which aspects of the organization’s operations, such as systems, networks, processes, and personnel, are covered by the policy.
  
  For instance, the scope may specify that the policy applies to all users, systems, and processes within a particular network or environment. This ensures a clear understanding of where the policy is enforced and to whom it applies, helping to set clear expectations and responsibilities for incident response across the organization.
• Defining computer security incidents and related terms
  
  A policy should define computer security incidents and related terms to ensure that everyone involved in the incident response process has a clear and shared understanding of the key terms and concepts used within the policy.
  
  Definitions can include terms such as “incident,” “breach,” “threat,” and other technical or procedural language relevant to the organization’s incident response activities.
• Organizational structure and definition of roles, responsibilities, and levels of authority
  
  An incident response policy should include an organizational structure and definition of roles, responsibilities, and levels of authority to establish a clear framework for action during an incident. This structure ensures that each team member knows their specific duties, how they fit into the overall response effort, and who has the authority to make critical decisions.
  
  By treating incident handling like a RACI, you can define who is Responsible, Accountable, Consulted, and Informed for each task. A RACI helps streamline the response process, reduces confusion, and enables efficient coordination among departments and organizational roles.
• Prioritization or severity ratings of incidents
  
  Including prioritization or severity ratings of incidents in an incident response policy helps the organization quickly assess and categorize an incident’s impact.
  
  This prioritization ensures that resources are allocated effectively, with the most critical incidents receiving immediate attention. It also aids in determining the appropriate response level and actions to take, which is essential for managing and mitigating risks efficiently.
• Performance measures
  
  Establishing performance measures in an incident response policy allows the organization to evaluate the effectiveness of its incident response efforts. These metrics can include the time taken to detect, respond to, and recover from incidents and their impact on business operations.
  
  By tracking these metrics, the organization can identify areas for improvement, ensure accountability, and demonstrate to stakeholders the value of its incident response capabilities.
• Reporting and contact forms
  
  Adding reporting and contact forms to an incident response policy provides a standardized method for documenting incidents and ensures that all relevant details are captured systematically.
  
  These forms facilitate efficient communication between team members and external parties, such as law enforcement or regulatory bodies. They also serve as a record for post-incident analysis, are crucial for auditing and compliance purposes, expedite the reporting process, and allow for quick escalation and response to incidents.

The incident response policy is the foundation of the incident response program. It defines which events are considered incidents, establishes the organizational structure for incident response, defines roles and responsibilities, and lists the requirements for reporting incidents, among other items.

Like the cybersecurity model(s) you follow, your organization must decide how to maintain your incident response policy — such as treating it as a living document that evolves as your organization and the cyber threat landscape change or as an unchangeable part of your incident response canon.

While many feel that regular reviews and updates are essential to maintaining an incident response policy’s effectiveness, especially as cybersecurity laws change, some think an incident response policy should stay the same if written broadly.

Again, your incident response methodology is yours to create and implement as you see fit.

With this foundational knowledge of crafting an incident response policy in your toolkit, it’s time to translate that theory into practice. The next step in establishing your organization’s incident response to cyber threats is operationalizing the policy through a well-structured incident response plan.

What should be included in an incident response plan?

A typical incident response plan is a comprehensive document that outlines the procedures an organization should follow during a security incident. A plan expands upon the content of the incident response policy by providing additional details, protocols, and steps to achieve those goals.

The plan should provide a basic incident handling process, including detailed step-by-step procedures for responding to various types of incidents, ensuring a consistent and practical approach. Every step must also be iterative and feed into the next, meaning any lessons learned from post-incident activities lead back into preparation to enhance future responses.

Creating a robust incident response plan requires a thorough understanding of your organization’s infrastructure, assets, potential threats, tools, and the resources available for the response. It’s a collaborative effort involving input from various departments and stakeholders to ensure the plan is comprehensive, effective, and current.

However, crafting an incident response plan is like navigating a labyrinth of expert opinions and industry best practices. Many different perspectives on what should be included exist, so our explanation seeks to distill what a generic incident response plan could look like.

The following section will serve as a bridge between understanding what to include and the dynamic execution of that plan during a security incident using the NIST cybersecurity framework 2.0 as a lens. The output is a rough outline that organizations can use when developing an incident response plan that resonates with their needs and security challenges.

Free Download: The NIST Cybersecurity Framework Checklist

Defining incident response lifecycle steps

Incident response lifecycle steps are the heartbeat of a plan, providing a rhythmic flow from preparation to recovery.

Our focus will be on explaining the six phases provided in the NIST cybersecurity framework 2.0 (the newest version released in 2024 that provides updated best practices around modern issues like supply chain risk management) in a simplified way and detailing the significance of each function within the lifecycle:

1. Govern: This phase of incident response focuses on establishing and maintaining governance structures to ensure that cybersecurity policies, processes, and procedures are integrated with business requirements and risks.
   
   The goal is to create a governance framework that aligns with the organization’s objectives, complies with regulations, and adapts to the changing cybersecurity landscape.
2. Identify: This phase focuses on developing an organizational understanding of managing cybersecurity risk to systems, assets, data, and capabilities.
   
   The goal is to identify the resources supporting critical functions and prioritize their protection accordingly.
3. Protect: This phase focuses on implementing appropriate safeguards to ensure the delivery of critical infrastructure services, such as access control, awareness and training, data security, information protection processes and procedures, maintenance, and protective technology designed to protect the organization’s resources and ability to function.
   
   The goal is to create and implement the necessary defenses to ensure the resilience and security of an organization’s operations.
4. Detect: This phase focuses on the timely discovery of cybersecurity events. It emphasizes the importance of continuous monitoring and detection processes to identify potential threats and the affected systems before they can cause harm through the deployment of advanced technologies and methodologies to scan, search, and analyze systems for signs of unauthorized access or anomalies that could indicate a security incident.
   
   The goal is to maintain ongoing awareness of an organization’s information systems’ cybersecurity status, enabling quick response to mitigate the impact of any incidents.
5. Response: This phase focuses on the actions taken once a cybersecurity event is detected.
   
   The goal is to ensure that the organization can quickly and effectively address and mitigate the effects of cybersecurity incidents, reducing the potential damage and restoring normal operations as swiftly as possible.
6. Recover: This phase focuses on restoring and improving services and capabilities impaired during a cybersecurity event, including the need to plan and implement recovery processes to return to normal operations and reduce the impact of future incidents through activities such as recovery planning, improvements, and communications to internal and external stakeholders.
   
   The goal is to recover from an incident and strengthen the organization’s resilience against similar events in the future.

The [NIST Cybersecurity Framework] does not embrace a one-size-fits-all approach. Each organization has both common and unique risks, as well as varying risk appetites and tolerances, specific missions, and objectives to achieve those missions. By necessity, the way organizations implement the CSF will vary. Ideally, the CSF will be used to address cybersecurity risks alongside other risks of the enterprise, including those that are financial, privacy, supply chain, reputational, technological, or physical in nature.

While adopting and crafting the most applicable security frameworks to form your incident response policy and planning, it is equally important to ensure that the proper tooling facilitates the execution of these frameworks.

Having the right solutions in place is paramount in translating the theoretical robustness of security frameworks into tangible, actionable processes. It is the bridge that connects policy with practice, enabling organizations to detect, respond to, and recover from security incidents effectively.

In the following section, we’ll explore the importance of tooling in incident response, highlighting how the correct tools streamline the process and empower teams to act quickly and precisely, which is critical in mitigating the impact of security incidents.

Common types of security tools used in incident response

In the evolving cybersecurity landscape, the tools used for incident management and response have undergone a significant transformation — from traditional methods that laid the groundwork for digital protection to cutting-edge solutions that represent the latest modern cybersecurity approaches.

Let’s explore how each generation of security tools has contributed to improving incident response and how the integration of advanced technologies like automation is leading to security measures that are successfully shifting incident response approaches from reactive to proactive:
 

• Endpoint Detection and Response (EDR): These tools are installed on endpoints like workstations and servers. They monitor and collect activity data, which can be used to identify threats and vulnerabilities. EDR tools also allow for a quick response, such as isolating a device from the network to prevent the spread of an attack.
• Security Information and Event Management (SIEM): SIEM systems collect and aggregate log data from various sources within an organization, providing real-time analysis of security alerts. They help in detecting suspicious activities and are essential for compliance reporting.
• Network Traffic Analysis (NTA): These tools monitor network traffic to identify abnormal patterns or behaviors that could indicate a security threat. They help detect advanced threats that might bypass traditional security measures.
• User and Entity Behavior Analytics (UEBA): UEBA tools use advanced analytics to identify abnormal behavior by users or entities within a network. They can detect insider threats, compromised accounts, or other security risks based on deviations from established patterns.
• Extended Detection and Response (XDR): XDR is an integrated security product suite that provides a more comprehensive threat detection and response capability. It extends beyond EDR by including email, cloud, and network data to provide a holistic view of an organization’s security posture.
• Converged Endpoint Management (XEM): Having a range of separate security tools that each tackle individual aspects of incident response can lead to a fragmented, inefficient, and ineffective approach. When security tools are not integrated, it can create challenges in managing and correlating metrics, resulting in slower detection and response times. The complexity of using multiple tools can also overwhelm security teams, potentially causing important alerts to be overlooked due to an overwhelming number of false positives. Also, maintaining several standalone tools costs more than using a unified solution.

XEM was developed to provide a comprehensive solution to enhance incident response. Its unified platform simplifies and accelerates the management of endpoints, ensuring better coordination, faster response, and a more streamlined process, which is crucial for an effective incident response and threat mitigation strategy.

XEM also features automation capabilities to significantly enhance incident response by improving escalation efforts and reducing the need for manual intervention. It enables quicker detection and resolution of security incidents, ensuring that threats are contained and remediated faster and more accurately.

[Read also: What is security automation? Benefits, importance, and features]

By automating routine tasks, security teams can focus on more complex challenges, improving overall efficiency and effectiveness. Additionally, automation helps maintain consistency in incident handling, reduces the likelihood of human error, ensures compliance with established protocols, and enhances security controls, transforming incident response into a more proactive and reliable function within cybersecurity operations.

Tanium named in Gartner® Hype Cycle™ for IT Management Intelligence, 2024

Now that we’ve seen how tools have advanced to meet the growing complexities of today’s incident response challenges, let’s take this understanding one step further by reviewing what features to look for in a modern incident response solution that supports streamlined processes and more robust defenses against cyber threats.

What to look for in a comprehensive incident response solution

In the dynamic landscape of cybersecurity, selecting the right capabilities to support effective incident response is critical for any organization’s defense strategy.

The reality is that modern threats require a modern incident response solution that provides a range of features to ensure effective security and incident management, including:

• Asset tracking: Keep tabs on all assets, software, and any attribute of managed devices
• Break down silos: Allows teams to collaborate in a shared workspace with unified views, streamlining and improving processes
• Configuration management: Handle the configuration lifecycle from a single platform by combining management and reporting workflows for operations, security, and compliance in one console
• Natural language search: This allows for easy querying of the endpoint risk posture, improving the quality and speed of decision making
• Network discovery: Find network-connected devices, both managed and unmanaged
• Rapid response: Quickly scope incidents and minimize their impact when breaches occur and seamlessly transition from investigation to containment and remediation in a single platform
• Real-time visibility and control: The ability to ask questions, perform risk assessments, and take actions on endpoints in real time, ensuring immediate discovery and remediation of issues
• Robust dashboards: A unified view of the attack surface and the current state of every managed device aids in the quick identification of misconfiguration, reducing lateral movement risk and attack vectors
• Third-party tool integration: Offers a single integrated tool that takes organizations from incident detection to complete remediation by enhancing the capabilities of SIEM and EDR tools
• Threat discovery: Allows for proactive threat hunting for threats that evade traditional detection tools
• Threat intelligence: The solution enables teams to augment threat intelligence from SIEM and EDR vendors with additional intelligence that can be managed and executed at scale

Leveraging the right incident response solution can make a real difference. From real-time data analysis to seamless integration with existing systems, the right solution allows your organization to respond to and anticipate threats, ensuring resilience in the face of ever-evolving cyber threats.

Transform incident response into strong cyber defense

Incident response must become a fundamental component of every organization’s security posture.

However, while the concept is universally acknowledged as a critical component of cybersecurity, the path to effective incident response is not prescriptive. Many organizations are left wondering what it takes to be genuinely prepared while remaining potentially vulnerable to damaging security incidents.

To combat this, organizations must deeply understand their infrastructure to effectively respond to incidents and gain the agility to adapt to an ever-changing threat environment.

Incident response is no longer about being reactive; it’s about being proactive and taking steps to avoid incidents before they happen by utilizing the right incident response frameworks and supporting solutions to ensure the business’s resilience and sustainability in the face of ever-present cyber threats.

¹Should You Apply Multiple Cybersecurity Frameworks at Once?

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We stand at the threshold of a new era in cybersecurity. Tanium Converged Endpoint Management (XEM) solutions significantly improve upon previous incident response methods by providing the necessary visibility and control to more effectively defend against, manage, respond to, and mitigate the impact of security incidents.

Tanium Incident Response supports organizations from the moment of incident detection to complete remediation, all within a central, integrated tool. Our solution augments and extends the capabilities of primary SIEM and EDR tools without using additional point solutions and small-scale tools to gain access to critical missing data and act, and includes autonomous responses with Endpoint Reactions.

Our framework for autonomous endpoint management is a leap forward that promises to simplify the incident response process and enhance its efficacy, ensuring organizations are better equipped to handle the cybersecurity challenges of today and tomorrow. You can request a personalized demo to see Tanium in your environment.