Professional services firm Genpact outgrew its traditional software-management tools. The company discovered Tanium and realized its full potential during the pandemic.
Key takeaways
Shifting to Tanium Cloud
Business growth: tough for IT to manage
Professional services firm Genpact has grown from about 19,000 employees in 2005 to more than 100,000 today. During those same years, Genpact’s revenue rose from about $490 million to $4 billion. Today the company runs some 110,000 endpoint devices in 70 locations worldwide. All that growth created a new IT challenge. Genpact’s software-management tool, which had sufficed at a smaller scale, was no longer up to the task.
Tanium can handle it
Genpact asked Tanium for a proof-of-concept demo. The initial test involved fewer than 3,000 endpoints, but was so successful, Genpact quickly raised that number to roughly 10,000. And with the advent of the Covid-19 pandemic, with all of Genpact’s employees suddenly working from home, Genpact transitioned to Tanium Cloud in less than six weeks.
Big benefits
Genpact’s benefits from using Tanium Cloud have been twofold. The first area is manpower. Now that Genpact is using Tanium Cloud, that work is done for them, dropping Genpact’s labor requirement to essentially zero. Second is eliminating the cost of the server infrastructure and database required to run Tanium on premises.
“The beauty of Tanium is that everything flows in real time. We’re not working with stale data anymore. Now everything reflects how our environment actually looks.”